Returns & Exchanges
At Wms, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items to ensure your complete satisfaction. If a piece isn't the perfect fit for your space, we are here to help you find a better solution or provide a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing