Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What is the average shipping time for furniture and decor?
Standard shipping typically takes 5-7 business days. For larger furniture items requiring freight delivery, please allow 10-14 business days for your order to arrive.
Do you offer international shipping?
Currently, Wms ships exclusively within the continental United States and Canada to ensure the safety and integrity of our home goods during transit.
What is your return policy for home products?
We offer a 30-day return policy on most items. Products must be in their original packaging and unassembled. Please note that custom-made furniture pieces are final sale.
How can I track the status of my home delivery?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal where you can monitor your package in real-time.
Are your materials sustainably sourced?
At Wms, we prioritize sustainability. We work with manufacturers who use FSC-certified wood and eco-friendly textiles to ensure your home is as green as it is beautiful.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger home investments.